The Kilmore & District Hospital

Reviews of The Kilmore & District Hospital

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  Shannon Garraway Added June 07, 2022

  ★ ☆ ☆ ☆ ☆
  Terrible support from this hospital. First started with a nurse treating us like we were infected(Claire) talking whilst chewing gum behind her mask is incredibly unprofessional. (When we only went to get a cut stitched up.) then watched as other people who accompanied their relations were allowed into with the patient and the old nurse who didn’t get off her chair to save her life fought with us on how partners could not stay with their spouse as they could hardly walk. (Whilst the staff watched as they limped in and did nothing.) absolutely disgusting help from this hospital and can’t believe this has happened in a country town. I hope the power trip nurse (Nicky) gets pulled up on her attitude and deals with people in a polite manner.
  Given excuses as to why partners couldn’t stay.
  Never again and very unfortunate to have this experience here.
  Only to then find out once my partner got out that he was greeted with the same attitude by Nicky. Please Kilmore Hospital, evaluate staff performance. Her dealing with patients is not acceptable by any standards.
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  Agent 007 Added June 06, 2022

  ★ ★ ★ ★ ★
  Reason to visit the Kilmore Hospital: Diagnostic procedure
  Date: 7 April 2022
  Check in time: 8 am
  
  CHECK IN
  
  Was a pleasant experience. Lady at the Urgent Care Centre was very polite and welcoming. She took details and ushered me within few minutes for Rapid Antigen Test for possible Covid19 infection.
  
  PREPARATION
  
  A warm nurse escorted me to the area where I changed my dress into hospital gown, prepared and wait in holding bay before being taken to the operation theatre for the procedure.
  
  WONDERFUL NURSES/ HEALTH STAFF
  
  Right from the Admission office all the way to holding bay, journey was smooth. A thank to Stephanie for her cordial help with Preparation stages.
  
  Love the way Wendy was so careful and thorough in her cleaning of the bed, mattress and all equipment with disinfectant wipes after the patients have left. I do pedantic cleaning at home but Wendy's dedication surpasses anyone. She cleaned the whole matress both sides, then metal bed underneath it, and covered the matress with fresh cleaned white sheet and pillow with a new cover. Who can put that much heart and soul into her job. Well done Wendy! It is hard to find the employees that devoted in public health system where everyone cut corners. You are a role model.
  
  Everyone was so nice , coming over to me and asking if I was warm enough, if I had a headache (as they saw me holding my head little down as I waited for the procedure), or if background music was louder. What a wonderful sensitive and empathetic staff.
  
  Jo is another gem of the Kilmore Hospital staff. She is compassionate, thorough, cheerful and keep you happy and alive when either you are waiting for the theatre or you have come out and convalescing.
  
  I forgot the name (staff were masked due to Covid19 protocol so it was hard to identify... smile) of the caring lady who offered me a toasted- cheese bread slice. Where on this Planet you will find that much care.
  
  I have stayed in Knox Private Hospital and paid thousands of dollars for 1 night stay. Not even 1 % closer was the care of this private hospital (sterile, and aloof stlye of the staff), to Kilmore Hospital. Kilmore defies all myths that it has to be a private hospital in order to offer world class patient care. The infrastructure was perfect, bathrooms cleanest (Northern Hospital Epping needs to get some tips from Kilmore Hospital on how to clean former's stinky and unhygienic toilets). I was so impressed at Kilmore Hospital that each piece of medical equipment, such as sphygmomanometer, or thermometer were cleaned individually with wipes. Ruth , you are so good at doing that.
  
  What can say about Dr Tim Duncan the anaesthesiologist! He is an angle. A calm, patient asset to any medical establishment. World perhaps only holding firm because of people like Dr Duncan. He assures you calmly, systematically, and allow you to participate in the discussion about the important decision about your anaesthetic.
  
  Dr Tony D'Souza has a wonderful personal touch and assurance that goes a long way to tell you that you are in safe hands. He is diligent, and precise.
  
  I admire the anaesthesiology nurse's (apologies i forgot your nsme) skilled hands and fingers to insert the cannula without puncturing my veins. You know your work. You are awesome.
  
  My deep and heartiest thanks to ALL para medical, office, and medical staff for offering me a pleasant experience. You are so pure, genuine country folks, and unconditional care and love giving angles. God bless you all.
  
  Kind regards
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  Sue Allen Added June 06, 2022

  ★ ★ ★ ★ ★
  I can't speak more highly of the dedicated teams at KDH. The last two years of Covid management have been very trying for everyone, but the staff here have been so diligent and helpful I have found every visit I have been able to make to my Mum in aged care has been an absolute delight.
  The staff have always been respectful and good-humoured. It is a real pleasure to be connected in a small way with such a wonderful organisation.
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  Suezanne Dossor Added June 01, 2022

  ★ ★ ★ ★ ★
  Today I attended the hospital emergency department. It was a lovely experience. All the staff were lovely and professional. From the front desk to the nurse practitioner. Very pleasant caring staff.
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  Rodney Janes Added May 27, 2022

  ★ ★ ★ ★ ★
  Had day procedure today. Staff are great friendly caring and make you feel at ease. Great work everyone, and thank you for all your efforts.
  Regards,
  Rod

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